In order to achieve the President's Award, Dealers must exceed customer expectations every day in every department. The pursuit of excellence requires passion, tenacity, and hard work. This prestigious award salutes those top-performing Ford Dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction - in both sales and service - in automotive retailing. ONE Ford Elite rewards the very best of the best from the President's Award, Ford One Hundred Club, Lincoln Leaders, CPO Sales Leadership, FCSD Premier Club, Triple Crown and Ford Credit's Partners in Quality Award programs.
"Berge Ford is proud of this accomplishment!" said Jim Crutcher, General Manager for the dealership, " Tom Duenkel, our Service Director and Steve Countryman, our General Sales Manager have been diligent in every way to give our customers a world class experience!"
Sales and Service performance plays a part of the overall scoring process, but it is the Voice of the Customer that ultimately decides. Berge Ford is grateful for its customers and employees for their continued support in this honor from Ford Motor Company.
Berge Ford has a track record of excellent customer service. They have been #1 in Customer Service in the Phoenix Metro area for the last 3 years. They are also a BBB Accredited Business with an A+ rating and were the recipient of the Edmunds.com 5-Star Dealer Award for 2015.
Berge Ford has been a family owned and operated Ford dealership since 1944 and is the longest lasting Ford store in the Phoenix Metro area. Berge Ford has been a long-time corporate sponsor of the Mesa United Way and the United Food Bank. They also support various Veteran Organizations throughout the East Valley communities of Mesa, Chandler, Gilbert, Tempe, and Phoenix. The Child Crisis Center, Mesa Public Schools, Rotary International and the Copperstate Mustang Club are among the other community organizations they serve and support.
Berge Ford is a full-service Ford Dealership. Offering a state-of-the-art Collision Center with a full clean room, which is required to repair the new aluminum F-150 trucks. The Parts Department includes both retail and wholesale departments to better serve our customers. The Service Department has put together a top-notch team of Service Advisors and Technicians that have helped to bring Berge Ford to this top award. The Berge Ford Fleet Department has grown to be one of the top departments in the country. Our Sales Department continues to exceed all expectations of excellence.
Berge Ford in Mesa, Arizona continues to sell quality pre-owned vehicles, including Certified Pre-Owned (CPO) units. Selling the full Ford line-up of new vehicles is our prime objective! Berge Ford sells new cars and SUVs like the Ford Fiesta, Focus, Fusion, Mustang, Escape, Edge, Explorer, Expedition, and Flex. Berge Ford is also proud to sell the Best Selling Truck in America, the Ford F-150, and SuperDuty F-250. Berge Ford Fleet has a huge inventory of work trucks that are on the ground ready to go to work for you. Ford Work trucks complete with up-fits such as a service body, flatbed, platform deck, contractor body, welder body, crane, KUV, and dump truck.