Ford

460 East Auto Center Drive
Directions Mesa, AZ 85204

  • Sales: (877) 809-7717
  • Service: (877) 786-1763
  • Parts: (877) 770-6351

Berge Ford Collision Center Work Flow


Steve Roger
Collision Center Manager 
Phone  (480) 497-7560 
Fax  (480) 497-7585 
sroger@bergeford.com

Karen Gruettke
Office Manager 
Phone  (480) 497-7560 
Fax  (480) 497-7585 
kcooley@bergeford.com

Theresa Kahl
Estimator 
Phone  (480) 497-7629 
Fax  (480) 497-7585 
tkahl@bergeford.com

Ron Lewis
Estimator 
Phone  (480) 497-7561 
Fax  (480) 497-7585 
rlewis@bergeford.com

THE 10 STEP REPAIR PROCESS

 THE ESTIMATE

When you arrive at our auto body shop in Mesa your vehicle is inspected and relevant data is entered into our system, then the cost of the needed repairs is estimated. However, often there is hidden damage that cannot be seen until after the vehicle is disassembled.

 INSURANCE APPROVAL

Once the estimate is completed and reviewed by your insurance company, we negotiate the price and procedures required to repair the vehicle. If your insurance company determines the vehicle can be repaired, the repair process begins.

 DISASSEMBLY

In disassembly hidden damage is often found, and inner structure repairs are determined. Many times this will require re-inspection by your insurance company and ordering additional parts.

 ORDER PARTS

We order your parts as soon as possible. Most parts arrive quickly but the repair process cannot start until our shop receives all the parts. This includes all special orders.

 STRUCTURE REPAIR

As a Axalta Performance Alliance member we follow strict guidelines to ensure your vehicle's frame is brought back to factory specifications.

 BODY REPAIR

In this step the exterior panels and all metal finishing takes place. The vehicle starts to come back to life as sheet metal is installed and aligned.

 PAINT

Paint preparation is a critical step in the refinishing process. All panels are prepped, primed and sealed to ensure proper paint adhesion.

 REASSEMBLY

Body reassembly, final moldings and detail pieces are put back on. If necessary a suspension alignment is done in this phase, along with any mechanical repairs.

 DETAILING

The vehicle is cleaned, road tested and brought through its final inspection.

 COMPLETED!

Delivery is the last step in the repair process. The bill is explained and the final paperwork is completed. The vehicle is ready - brought back to its pre-accident condition.

      

DUPONT is now AXALTA!

"PERFORMANCE ALLIANCE" MEMBER

 Visit our Collision Center & Auto Body Shop page to learn more about our vision and what it means to be a performance alliance member!
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